Bill Prince for Model Number RS25H5111SR/AA 4 year old side-by-side Samsung Refrigerator with Ice Maker, and ice/water dispenser in the door. Doesn't get water into to the ice maker, therefore no ice is made. - Water dispenser in door works just fine. - Disconnected water supply tube plastic coupler behind bottom molding, and can blow air thru the hose. Can hear it at water inlet end opening above ice maker inside freezer door.. - Have operated the re-set on the ice maker itself several times. Plastic lever drops and rises when re-set button is depressed, but no change. Is it the ice maker unit itself or something else? Thank You
Answer Bill, The water pipe/fill tube and the ice maker are very good possibilities, but the more likely issue, for the symptoms you described is a failed ice maker solenoid on the DA62-02360B / DA62-02360B Refrigerator water inlet valve. If you have a multimeter or test light, you can disconnect the wiring harness for the valve, place your meter leads in/on the terminals of the cabinet wire harness, and cycle the ice maker, if you read 120 VAC across the wires to the solenoid, then the ice maker and wiring are OK, and replace the fill valve. Read More... Answered by AppliancePartsPros.com | Monday, October 14, 2019