Ken for Model Number WF338AAW/XXA Washer was stopping cycles at 35 minutes, giving error code nd/ns. Did research, purchased the drain pump from your site on June 2, 2017, installed it and all was good - for about a month. Now washer is again stopping the cycle at 35 minutes and giving error code. Any ideas?? Really do not want to have to purchase another pump if that is not the issue. Although, the washer is doing the same exact thing it did prior to replacing the pump. Can hear it trying to drain, but cycle stops at 35 minutes to go and error code comes up. Any help would be greatly appreciated. Washer is about 7 years old. Thanks!!!
Answer Ken, The place to start would be check the drain lines from the bottom of the tub to the outside of the unit to make sure that there is not clog. Also check the filter in the pump housing to make sure nothing is in there. If there is 120 vac getting to the pump motor and the lines are clear but no water going from the tub then this would be a bad pump. http://www.appliancepartspros.com/customerservice/returns.aspx Read More... Answered by AppliancePartsPros.com | Monday, July 10, 2017