Heather for Model Number RS267TDWP/XAA-0000 Ice maker making cubes and filling bucket Then ice tray and bucket freeze solid. Tech came and said I need SAMSUNG DA97-07827B ASSEMBLY WATER VALVE. I have had unit since 2013. Door dispenses water. Everything else works fine. Is this the correct solution?
Answer Heather, Yes the water valve could be the issue with the unit overfilling the icemaker with water if the valve is not shutting off. This will be the most likely cause for the issue. Read More... Answered by AppliancePartsPros.com | Tuesday, May 30, 2017
Answer Heather, Yes, it is possible for one of the water valve solenoids to malfunction or fail and the other to operate as designed, it's not all that uncommon. Presumably the solenoid or the diaphragm inside the water valve is malfunctioning ands allowing the water to flow longer than it should and causing the ice maker toy overflow and causes the excess water to drip into the ice bin and freeze. The correct part to order for the model number you supplied is DA62-02360B / DA62-02360B , so you may want to double check before you order. Read More... Answered by AppliancePartsPros.com | Tuesday, May 30, 2017