Rebecca for Model Number RF4287HARS/XAA Ice maker does not fill with water even though water dispenses from the door. Reset button on the ice maker "seems" to work but water does not fill tray.
Answer Rebecca, the inlet fill tube DA97-05362C will need to be inspected for any ice blocks. If there is an ice block in the tubing, the water valve DA97-07827B is leaking by and would need to be changed. The valve can also be tested for 120VAC when the ice maker is placed into a harvest cycle using the reset button. If the valve receives 120VAC and does not fill the ice maker with water, the valve has failed. If it does not receive 120VAC, the most likely failure would be with the ice maker DA97-07365G. Read More... Answered by AppliancePartsPros.com | Tuesday, November 5, 2019