Lois for Model Number Samsung WG328AARXAA Was running washer and in spin cycle heard a loud crash and ran and it was spinning making a crashing sound and smelled something burnt.. I opened the door removed articles and ran on spin with no items, no noise but tub is not even when spinning . I would appreciate you thought. Thank you, Lois
Answer Lois, It sounds as though the spider, which is the part that holds the inner tub up has broken and would have to be replaced. The spider part number is DC97-14875B. Read More... Answered by AppliancePartsPros.com | Monday, October 17, 2016