Felicia for Model Number RS267LABP The refrigerator is not cooling properly but the freezer is fine. Removed back panel and the evaporator assembly is frosted over. Plus the front display is showing that the refrigerator is cooler than what it is, if I unplug it and replug the the correct temp shows and gets no cooler than 56 degrees. What needs to be done?
Answer Hello Felicia. If the evaporator in the fresh food is not defrosting, you will need to replace the evaporator assembly DA96-00020Q on the unit. You will need an HVAC tech to do this repair to the unit. Read More... Answered by AppliancePartsPros.com | Monday, March 24, 2014