Mateo for Model Number RS264ABSH/XAA-0000 The fridge side defrost heater is bad on part number DA96-00020Q. It is one unit which includes the heat element. I checked with my appliance repairman, and they indicated that rather than replacing the whole evaporator assembly they could add a new part, which is shown on the diagram, part number DA97-00111C (a drip pan heater) also used on the freezer assembly. This would be added and I assume plugged in where the old heater was attached. I don't believe this would be able to heat the entire evaporator and I would still have the defrost problem. What are your thoughts with this solution? Could this possibly provide enough heat to defrost the entire assembly and avoid having to replace DA96-00020Q?
Answer Hello Mateo. We do not recommend changing the design of any manufacturers products. Adding that heater would change the design of the unit. Read More... Answered by AppliancePartsPros.com | Wednesday, May 11, 2016