Ed W. for Model Number SMH9187ST I can't fully close the door, so my microwave won't start, unless I push hard on the door. The door hooks look OK, but the top receptacle on the body of my unit seems to be missing. The bottom one has a visible black piece inside, with what looks like a copper piece inside the black piece, but the top receptacle is missing this piece. It may have fallen out? Can you tell me if this may be the problem; if so, what is the part, and can I install it myself? Thank you.
Answer Hello Ed! The upper portion of the latch body DE96-00414A doesn't have a visible door switch as the bottom portion does. Check to see if the latch is broken at the point where the spring would attach. The part number for the latch is DE64-00760A. Read More... Answered by AppliancePartsPros.com | Friday, September 12, 2014