Gerric for Model Number 401.85053010 The microwave door will not latch closed and therefore the microwave won't turn on. Do you suppose it's the door latch hook, door switch or something else?
Answer Gerric, it would be recommended that the screws securing the latch assembly DE96-00414A are inspected to identify if they have loosened and allowing the door hook to push the latch back. If this is the case, the screws can be tightened. If not, the next step would be to check the hinges to identify if they have bent. If these are good, the door hook DE64-00760A can be checked to identify if the spring provides tension so that they can be brought down onto the latch. Read More... Answered by AppliancePartsPros.com | Sunday, June 6, 2021