David for Model Number WTW5000DW0 My machine is out of balance. During the spin cycle, there is a horrendous BANGING that occurs most, b ut not all, of the time. After doing some research, I replace the 4 corner suspension rod springs. The old ones look fine and I had a gut feeling this was not the problem, but it was an easy swap. After the 'repair', the tub is still out of balance. The liquid balance ring has fluid in it (I can hear it) so I don't think it's that. What else should I look at? I
Answer David, you may want to inspect the spin basket for any overly loose movement between the hub W10528947 and the gearcase W11454734 shaft. You may also want to inspect the gearcase for a loose shaft (indicating worn bearings). You may also want to verify that the unit is level on all four of the legs as any leg that is not seated firmly down can cause this issue as well. Read More... Answered by AppliancePartsPros.com | Tuesday, September 3, 2019