John for Model Number Samsung WF361BVBEWR/A2 Hello, the tub is out of balance, I have taken the machine apart, one of the concrete weights was cracked in half, I replaced that, machine still out of balance. I have now removed the balance ring and it looks brand new and has fluid in it , about half full. Machine is balanced and floor solid. Everything else looks fine.
Answer John, If you have recently moved, make sure no shipping bolts are left connected to the unit. Other issues that cause out of balance are the struts underneath the unit, DC66-00470C Two needed for front and DC66-00531B two needed for the rear. The only other possibility would be the bearing in the rear or the spider assembly broke but both usually comes witrh a noise complaint also. Read More... Answered by AppliancePartsPros.com | Tuesday, January 14, 2020