Customer Questions and Answers for Electronic Control Board by Whirlpool

Hello James, You should pull the tech sheet and initiate the diagnostics cycle. This will bring up any fault codes that may be present in the control. It will also reset the control and after the diagnostics complete, the unit should cycle through normally until the fault is recognized by the control again. To invoke the Diagnostics Cycle, perform the following while in standby: ¦ Press Start to wake up the control panel. ¦ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses ¦ The Service Diagnostics Cycle will start when the door is closed. ¦ To rapid advance 1 interval at a time, press the Start/Resume key. Rapid advancing may skip sensor checks as some checks require 2 complete intervals. NOTE: While in the Diagnostic Cycle, the Start/Resume feature is turned off (for example, Auto Resume after door interrupts) and the Start/Resume key becomes an interval advance key. ¦ Invoking Service Diagnostics clears all status and last run information from memory and restores defaults.