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Customer Questions and Answers for Broken Tab Ice Door Kit by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM11618085
Manufacturer Part Number: 8201756

The Broken Tab Ice Door Kit is an OEM part for Whirlpool refrigerators. This kit includes all the necessary components to repair or replace the ice door chute, which is responsible for dispensing ice from the ice maker to the ice bucket or directly to the user. The ice door chute must seal properly to prevent warm air from entering the freezer compartment, which can lead to frost and ice buildup.

Symptoms of a failing or broken ice door chute include:

  • Ice accumulating around the ice dispenser chute
  • Frost buildup in the freezer compartment
  • Warm air leaking into the freezer, causing temperature fluctuations
  • The ice door not closing properly or becoming stuck
  • Unusual noises from the ice dispenser area

Causes of a broken ice door chute can include regular wear and tear, physical damage from mishandling or excessive force, or deterioration of the sealing components over time.

This OEM part is also compatible with some models from Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore. 

This kit is used if the ice door mounting tabs are broken off of the dispenser wall. If your model number uses this ice door WP2180353 or this ice door kit W10823377 this kit can be used.

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Questions & Answers

For Whirlpool Broken Tab Ice Door Kit (Part Number: OEM11618085)

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Clive for Model Number KSSC42QTS00

I am writing about the Broken Tab Ice Door Kit (part number AP3872692) which is listed as a compatible part for my refrigerator (KitchenAid model KSSC42QTS00). I don't see how this can be right. This kit is used for the models in which the ice door opens via the mechanical action of pushing the glass into the dispenser. My model has a push pad that activates the ice dispenser via an electric signal, and a small motor opens the ice door. This is a completely different mechanism. My problem is that the bracket which holds the ice door and the motor I mentioned (part number AP6022812) onto the main housing of the ice dispenser (part #1 in the diagram--not available) can no longer be secured to the housing because the plastic surrounding one of the screw holes broke and split. So the bracket is loose, causing the ice door to not close tightly, causing warm air to enter, melt the ice, block the chute, etc. Do you know if Whirlpool has produced a part similar to AP3872692 but which is intended for my model? If not, is there another way to solve this problem?

Answer

Hello Clive, you are correct that part AP3872692 does not fit your model. You can contact Customer Service at 1-877-477-7278 to discuss this. As far as the dispenser housing, it is actually part of the entire freezer door and as such is not available as a separate part, The freezer door is no longer available as it has been discontinued by the manufacturer.

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Answered by AppliancePartsPros.com   |   Friday, December 13, 2019

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