Dan for Model Number JER8885RAS This question regards a Jenn-Air range (JER8885ras) in which the inner ring on the triple element (front right) has stopped working. Turning the control knob to the left does not heat up the inner element ring. Turning the control knob to the right does make the middle & outer rings heat up only (no heat on inner ring as well). In this setting, the rocker switch works to heat middle ring vs middle & outer rings. In no setting does the inner ring work. The replacement part ordered for the triple element (W10823720) was installed, but does NOT heat up under any setting. This was the manufacturer replacement part for the original part (74011218) included with this Jenn-Air stove. Additional notes - Before the inner ring on the original triple element stopped working, I noticed that there was a spot on the inner ring that was bright hot (like a cinder) like it was burning out. However, it did not appear burnt or with a broken coil when I was swapping out the element parts. So - based on the diagnosis provided, couple of questions: 1) If it's the triple element that is failed, do I need to get the original part (74011218) to fix this problem or 2) Could this be instead caused by the Infinity control knob? Any help would be very much appreciated!! Dan
Answer Hello Dan, the burner's infinite control switch WP74010824 is faulty. Read More... Answered by AppliancePartsPros.com | Monday, July 19, 2021