Richard D. for Model Number JCD2389GEQ The ice enclosure should have a hole in the vertical side to allow the auger to be mounted in the rear and the engagement yoke to project thru where it will drive the ice impeller which moves the cubes forward. Am I correct? My auger works but I guess the cubes were frozen togeather and the Auger broke its plastic mounting on the ice enclosure. In the picture I do not see the hole where the engagement yoke fits thru.
Answer Hi Richard. The just of your comment/question is absolutely true. However you will need to focus on the reason why there is moisture build up there in the enclosure firstly. Is your chute flapper staying open for moisture to collect on the auger? The ice door flapper kit is part # 12001991. Is the enclosure not put in fully and holding the door slightly open? Is there food in the bins holding the door open? You will need to remove the Ice bin monthly and dry it completley so the moisture or ice chips dont refreeze on the auger holding it frozen in place. Thank y6ou. Read More... Answered by AppliancePartsPros.com | Monday, August 29, 2011