Doug for Model Number DTW5000DW1 Whirlpool DTW5000DW1 I had a repair technician out to analyze my issue, no spin. He said that he analyzed it as the transmission. Reading your answers to some questions, it appears for this to be correct, it should have some sort of oil leak. Mine does not. Any other suggestions, I'm a pretty handy DIY'er and prefer to fix it myself since he suggested a new machine would be about the same cost as to repair it.
Answer Doug, unfortunately, the model provided is not showing as valid. If the model number could be verified and provided in a new question, it may allow the most accurate information to be presented. However, if the model shows to be WTW5000DW1, the gearcase W11454734 can fail and not leak oil. The failure would be identified through the process of elimination. If the clutch shifter is shifting properly and the motor rotates but the spin basket does not, the drive hub W10528947 would need to be inspected for stripped-out teeth. If the hub is not damaged in any way, the transmission would be the likely cause of failure. Read More... Answered by AppliancePartsPros.com | Thursday, October 5, 2023