Lorenzo for Model Number WTW4910XQ1 Why does my washer not drain the water but is going into the spin and spill some water?
Answer Lorenzo, You will want to check to make sure that the drain is not clogged and if it is not then check to ensure that the drain pump is getting 120 vac to it. If the drain pump is getting proper power but the unit is not draining then this will be a faulty drain pump. If there is no power to the drain pump then check the wiring between the pump and the board, if that is good then replace the main control board. Read More... Answered by AppliancePartsPros.com | Wednesday, September 20, 2023