James for Model Number GU2500 I have the same problem (above question)-- door bounces up quarter of the way. And the door needs to be latched or the door falls gently down. The springs look OK since I can see them. Should I replace the springs? Spring fatigue? Thanks
Answer James, If you have the original outer door panel, You may have a "spring fatigue" issue, but you should be able to adjust the spring tension " • If the door closes too quickly, decrease the spring tension by moving the spring end toward the front of the dishwasher. • If the door falls open, increase the spring tension by moving the spring end toward the back of the dishwasher. • Springs should be in the same notches on left and right sides." If you've installed a custom panel it may be too heavy for the springs to compensate for. Read More... Answered by AppliancePartsPros.com | Tuesday, August 14, 2012