Hank for Model Number Cabrio WTW8000DW Hi, I recently noticed that my washer is not agitating with full force (the tub still rotates during agitation, but not as much as it did when new) and makes a noise that sound like the motor is not fully engaging with the agitator. I removed the washplate and removed a coin and some lint, but that didn't solve the problem. Could it be the stator? Thanks for any help!
Answer Hello Hank, on your model washer, the control board controls the speed and force of the agitator depending on the selected wash cycle, options selected and a measurement of the clothes load, also it varies the agitation speed/force as the cycle progresses. In the wash/agitation cycle, the wash basket is freewheeling and is not powered only the agitator plate is. Due to friction of the water/clothes load, it can rotate back and forth. Your model came with a Tech Sheet for all testing, it is located behind the front cabinet panel near the top. You can use it to check for any fault codes also you can do a recalibration that resets the control board. Lastly, you will need to locate the source of the noise,as it may point to the cause of the problem. Read More... Answered by AppliancePartsPros.com | Monday, November 9, 2020