Nancy for Model Number RED4640YQ0 My dryer heats up and the heating element turns red but after a few minutes it turns off and no longer turns red. After a few minutes, it heats up again but then turns off again. The drum still rotates even when heat not on. I'm wondering if it's the thermal cutoff kit.
Answer Hello Nancy, This will be an issue with one of the thermostats, either the cycling thermostat WP3387134 or the high limit thermostat WP3977767. If the thermal cutoff opens it will not close again without the part being changed so it will not be the problem. Read More... Answered by AppliancePartsPros.com | Saturday, February 16, 2019