David for Model Number Kitchenaid KSSC42QMS02 I believe my water inlet valve is bad and I want to replace it. You carry the part (AP6006065) but it's out-of-stock. I will order it as soon as I'm able to remove the old one. I know where it is and I have eyes on it. But I can't remove it unless I detach the water inlet line from the valve. My problem is, all the videos show the water inlet line attached with a 1/2" nut. Mine is not. There is a white collar that looks like it needs to be pushed into a yellow collar where it enters the valve. I think this releases the line, is that correct? I have tried pushing with my fingers but it won't budge and I don't want to break anything because, at least I can still now get filtered water. If this is the correct procedure, any tricks on how to get the white collar to release? If I find I can't do this, how can I find a service tech in San Diego who is competent to help me? Thanks so much.
Answer Hello David, the water valve uses JohnGuess type tube fittings, the collar is pressed inward which unlocks the tubing which is then pulled out. Read More... Answered by AppliancePartsPros.com | Monday, December 28, 2020