I had ordered the parts after researching the problem on your website and watching the installation videos. Because the washer is 10 years old, and they had to be removed to install the boot seal, I ordered both the clamps, too. Ordering and shipping uneventful, which is what we like! Husband installed the parts in < 2hrs. I helped with the installation of the clamps (he has arthritis in his hands). Once done, I used the Affresh Washer Cleaner x 2. Not certain that it helped much. No leaks and the boot seal was much improved. Wish we'd replaced it long ago (and then we probably wouldn't have developed the leak).