Googled the problem on the Whirlpool (Frigidare) freezer, looked up the parts list from the model number, read the comments, which came to the general consensus the electronic board had been not working correctly. Ordered the part from Appliance Parts Pros.com, which they sent an acknowledgement right back. I ordered on a Tuesday, received my part on that Friday (which included Thursday as Thanksgiving), and changing the part was easier than ordering it. It just snapped out and the new one snapped in, and my freezer it like new again. Saved Hundreds buy not having to buy a new freezer and didn't have to deal with buying and waiting on delivery. I'll be saving this website in my favorites. Good luck with anyone using Appliance Parts Pros.com they get 2 thumbs up.