My brand new dishwasher all of the sudden would not operate. I power cycled it thinking it was a settings issue. The dishwasher powered on as normal, but after the bootup process, all the LEDs went black and I could not operate anything! I called the company because my appliance was still under warranty, but was told that I had to wait two and half weeks just for a technician to look at it! Let alone order the part and schedule another appointment to install it. So I took to Google and YouTube and came across the video from AppliancePartsPros.com that described my issue almost exactly. I ordered the suspected faulty part (The Latch Assembly). It shipped the next day and arrived at my door in two days! I replaced the part using their video as a reference and sure enough, my dishwasher was operational again! It was a great feeling canceling my appointment with that one repair company. Thanks so much, APP!