We watched the video you included with the parts we ordered. Did not have to deal with a repairman and their charge. I have a home warranty program but they make you have a repair person come out charge you $75.00 then they order the parts. I ordered the parts from Appliance part pros, had them the next day by mail. We are very very impressed with your company and I will highly recommend you to everyone I talk to about. any appliance issues