I started to order from one of your competitors. Received it in the wrong size. Ordered another, the correct size but lost the holder part. It was Christmas. Confusion reigned. So I texted your company and looked. Totally didn’t know what to order. Then came April, not the month, the wonderful smart patient lady who helped me greatly. Got the 2 parts. Robert my helper, installed them in 30 seconds. Thank you very much. Am a happy customer…… Zjudy