I changed out the main board. I noticed there seemed to be a dimming of the night light and indicator lights on the dispenser panel when I pushed the paddle in to dispense ice. So some kind of power-related issue. I saw a reply on the forum that said this indicated the capacitors on the main board were the problem and you could replace the capacitors for $2. I ordered the capacitors from Amazon, but I could not risk this solution failing, or the possibility that I could damage the board in the process of trying to repair it, thus leaving my refrigerator permanently off and losing all the food. So I ordered the board just in case, knowing AppliancePartsPros would take it back. My soldering gun was too wimpy to melt the solder at all, so I had no choice but to go ahead and install the board. It restored full function. Cubes when I push the cubes button, crushed when crushed is selected. If you detect a power dimming as part of your symptoms, I would highly suspect the capacitor issue. Look at the top of the smaller 470uf capacitors. If they are bulged at all, this is your problem and you need to replace the main board. Incredibly expensive fix just to get ice to come out. But we were getting tired of opening the freezer, pulling out the ice tray, and grabbing ice by hand. 14 year old refrigerator. Hope nothing else fails too soon.