How to Troubleshoot & Replace Ge AP3995204 / WH07X10019 Drive Pulley (Washer)

Tore it apart and replaced several internal parts and power-washed all the parts before reassembly. Will start using Affresh once a month. Purchased 6 tablet box at Lowes for about $13.00. Replaced the water inlet valve, drive pulley and belt, bearing, washer basket nut, tub washer split ring and washer. It works perfect now. 

Thanks to your video's really helped. I now know how to completely break my washer down. Actually these parts are the only parts I haven't change out, besides the motor. Your computer system is wrong on the belt. I still haven't received the correct belt I have talked to 3 different tech. They keep saying I am wrong. I am not a dummy. I do know the belt ya shipped is TO SHORT. It doesn't even go around the pulley much less reach the motor. I am lucky for right now my belt is still in good shape. But ya really need to check your picture on the belt number is correct. The order is wrong. Last number is the difference picture shows a 3 your system ships last number is a 1. 

I watched several YouTube videos trying to understand the nature of the repair. I stumbled across the Appliance Parts Pros videos and they were very clear and helpful. Once I disassembled the washer I realized that the failed bearing as part of the Mode Shifter and Shaft Assembly. Compared to other sites those parts was relatively inexpensive from Appliance Parts Pros. I also found a cracked and bent pulley so I ordered this. Lastly, I thought it would be a good opportunity to replace the tube bearing and of course the tub seal. In the end, I think it was the tub seal that was leaking a bit and caused the failure of the bearing. Appliance Parts Pros was amazing in their shipping, pricing, and videos. I will always consider them for future appliance repair needs. 

I replaced it along with interfacing parts; pulley and tube seal. Made one error. Should have watched your video prior to reassembly. Left out the tube bearing washer. Had to partially disassemble washer to install it. 

I viewed repair manual found on-line also viewed Instructional videos from AppliancePartsPros, Followed instructions, ordered parts, Repaired washing machine, Approx- 4 Hours. Thanks Your instructional Videos are fantastic !! 

Installed new shifter, bearing and seal, but the new shifter electro-magnet only lasted a few washes before it stop working. 

Replaced drive pulley. Video from appliancepartspros.com walks you through it. 

The teeth at the bottom or the mode shifter were not engaging the pulley and causing the noise as the teeth 'slipped' past the pulley causing the noise and reduced spinning of the drum. Replaced the mode shifter, pulley and the drive belt while I was there. I totally expected the pulley to be all chewed up as well but it was not, and the belt was in perfect shape but since I had bought it and had it, it is too much work to have to go back and do it again at a future date so I changed it anyway. I also changed the pulley for the same reason although I am sure I would have had no issues using the old one. The mode shifter on the other hand was totally gone and needed replacing. Repair was easier/faster than the Youtube video show; except fo the tub nut, that was difficult. I used a large 1 11/16 socket and a long extension bar to get the ratchet up out of the drum for more leverage. Even that was not enough. I had to use a pneumatic impact gun on it and that worked. I also just lifted the drum assembly out of the top of the unit rather than through the front. New parts went in easily and washer works like new again. Be sure to 'reset' the motor by plugging in the washer and then within 30 seconds, open and close the lid 6 times within 12 seconds. Took about 3 hrs total. BIG SHOUT OUT to AppliancePros.com. I ordered 4pm on Friday and had the parts on my front step by 3pm Saturday and I did not even use overnight shipping, just the standard shipping option! 

Had to disable and found that the outer tub seal had failed. This allowed water to run into the shaft of the clutch mechanism, causing corrosion. Lead to misalignment and eventually failure. After disassembly, I found that the outer tub portion also had to be replaced. The part of the tub which the shaft seal slides in to, had elongated from the wobbling. I chose to change the flywheel during this service simply because I was uncertain if the flywheel had been compromised. It was not damaged at all. A note to the next person. You will need either the wrench they sell here or a (I think it was a 1-7/16 or a 1-11/16) socket to remove the nut. I had an impact socket and an air impact hammer. Made the job really easy. Also, be careful removing the control cover, I did not slide the unit to the left far enough and ended up shearing off the plastic tabs which secure it to the top cover. Regardless, it still went back on and stays in place. 

Had a hard time getting the tub not off but everything else went good I do have two things the belt was not the right size and the tub bearing I didn't need and will need to be returned both items but all is good I think you very much