Checked your website and performed the check of voltage as described. Did not get any voltage so could not determine if it was the control board inside the bottom of the dishwasher or the user control board on the top of the door. So, I ordered both boards and if the first one worked, I would return the other. I suspected the user control board to be the defective part, so I changed it first and that solved my problem. I had to adjust the pin block on the board, but the instructions were easy to follow. Note: you have to unscrew the round air vent on the inside top of the door to be able to split the door in half to access the user control board.