The timer on the clothes dryer wasn't working and my wife was talking about a new dryer, again. I had seen a video that the timer knob would crack and you could not set the dryer time. I ordered the part, received it in 2-3 days, slid the new knob on and it's drying again, and I don't have to buy a new dryer. This is the second time you've saved me; the first I ordered a new dryer fuse when there was no electric and that fixed that issue.
You're reasonable, have lots of technical support videos and drawings, and ship the part super quick. Well done!