I watched your video on youtube which instructed me on how to disassemble the dryer. I replaced the four support rollers, and reassemble them. Your video gave me the confidence to give the DIY repair myself. The parts I ordered from you arrived in two days which kept the laundry from piling up! From start to finish took me less than two hours. The repair could have taken less, but I used the opportunity to do a deep cleaning inside the machine. I also had a lot of metal filings to clean out because my wife ran the machine for days on the failing bearing until the sound reached "bad" in her opinion.