We replaced all four of the drum support roller assemblies. The video was a great help even though there were some minor differences between our Kenmore and the LG used in the video with regards to extra features the Kenmore has that caused minor complications in disassembly/reassembly. The roller assemblies and drive belt were the same. The nuts on the old roller assemblies were a little more difficult to turn out than they appeared in the demo and there was a good deal of lint that had to be cleaned out, but that does not take away from the quality of the video. The room our dryer is in is also somewhat restrictive, which also increased the time it took for repairs. The buyer should be aware that the price for the roller assembly is just for one roller and we bought four as recommended. One old wheel had a bad flat spot. A couple of the others had rubber shaved off the sides. We also really did not need a new belt, but we installed it anyway and are keeping the old belt for a spare. The dryer operates very smoothly now.
Without the excellent video, we might have called a repair service and spent a lot more than we did.