Viewing U-tube videos, I determined that my problem was the same as many others'. I searched for the micro switch using the model number of the microwave and found two possible switches that it may be. I ordered both of them since they were less than $3 each and they were delivered the NEXT DAY! I opened the case using a security torx screwdriver, found the switch that was stuck in the closed position, removed it, replaced it and reassembled the microwave. Start to finish repair in 20 minutes. It works great!