Watch Youtube videos on possible problems. Determined the family fan was broken. Emailed a question to AppliancePartsPros.com.com that I couldn’t find addressed in the videos. My problem - Fan loud, freezing back of the upper part of the fridge, water in the fridge under the meat drawer leaking into the freezer, frost inside see freezer, ice only freezing large puddles inside the ice drawer, icing up under the freezer drawer in large puddles. Discovered my fan was frozen to coils in the upper portion of the fridge and the drain hole was frozen shut. They showed me how to take everything apart and get to the fan. A full day of deicing coils, deicing drain, and deicing freezer per videos. Ordered the evaporator fan, and received in two days. Put it all back together, so far so good. $75 fix by AppliancePartsPros.com plus me! Thank you!