We were away and the power had gone off. After online research, tried cleaning inside contacts in control panel, no change. More research, saw that the next most likely cause was a short in the switch membrane; ordered the part. Installed it yesterday, following an informative but not quite complete youtube video (didn't show how to remove the old membrane, which was the tough part). Had to disassemble control panel, unplug all wires, removed very-stuck-on existing membrane, replaced with new, plugged it all back in, tested before putting it all back together, it worked, so reassembled the control panel. It works. Only problem was inserting the two metal film/ribbon wires, the very sticky adhesive on the back immediately adheres and becomes immovable without injuring the new part, so the membrane is out of the frame, probably less than 1/16" and it works fine.