How to Troubleshoot & Replace Whirlpool AP6006371 / WP22003593 Washer Door Latch Assembly

With The Help Of " AppliancePartsPros " The Operation Was A Success. 

Ordered a new lock assembly from you guys. Watched the installation video from your website. It took less than 15 min and FIXED! Thanks 

Went to Youtube for suggestions on how to fix it. AppliancePartsPro's video was by far the best. And since they also sold the offending part, we bought from them. The part came the next day!! Going back to the video, we had the washer up and running again in less than half an hour. I truly cannot remember the last time I was so impressed with a firm's customer service. 

Found a great video from AppliancePartsPros.com about the door lock problem and it seemed to be my issue. Error code: FL. It was only confusing because the video said, you need a new door lock assembly if you can cannot open your front loader door. Well, that wasn't my problem. The problem was that it never locked so I could open it anytime. And because it wasn't locking, the wash cycle would stop and just throw the FL error. The FL error is different from other error codes that include FL as part of the error code. With a front loader, the FL code is always the door lock. At least that's my take away. And the video helped me understand that (even if it wasn't quite right about the observed behavior). 

Found the How to video you posted on YouTube, and after comparison shopping bought the door latch assembly from you, too. Following How to video made the exchange of parts easy-peasy. I really appreciate the detailed video & the phonecall to follow up on my purchase info. The personal touch was the "cherry on top of the cake". Way to go! 

We ordered the Washer Door Latch Assembly. 

I ordered a replacement door latch assembly from APP , watched an installation video on your website and replaced the failing door latch with a new one. 

I watched your video on how to repair it and it only took about 20 mins to fix it. The video was very helpful. It took us through each step slow so we could keep up. The best help I have ever had to repair an appliance. 

I got the past information and watched the video from AppliancePartsPros.com. The part was the correct one and the video was crystal clear. I was told that I needed a new machine. I fixed it myself and it works beautifully! 

Suspected door latch assembly was failing. Found and ordered the part from AppliancePartsPros.com. Watched their how-to video. Took 15 mins.