How to Troubleshoot & Replace Whirlpool AP6011025 / WP74008015 Hinge Receptacle (Oven Door)

I tried to fix the problem of the oven door that would not fully close by installing new hinges, but that would not fix the problem. If you have this problem too, then you will probably have to replace the hinge receptacles. You can check to see if yours need replacing by looking inside them with the door removed. You should see two silver color pins, each about 1/4 inch in diameter, that the hinge plate hangs on. If these are worn, the door will not fully close, even with new hinges. Replacing the hinge receptacles is a pretty involved job. A do-it-yourselfer can do it, but be prepared for a job that will take several hours. First, and most importantly, TURN OFF THE ELECTRIC POWER TO THE OVEN. Second, take off both oven doors. Third, you will need to take all the trim pieces on the front of the oven as well as the control panel. This will require you to disconnect several electric connectors and plugs (see above about TURNING THE POWER OFF). You may want to make a sketch or take a picture with your cell phone to help remember how to reconnect everything. Fourth, carefully slide the oven assembly out about 5 or 6 inches. Move both top and bottom ovens as a single unit, DO NOT try to take them apart. The oven is heavy, this may take a helper. Fifth, once the oven is out away from the wall, you will be able to see the hinge receptacles. You will need a hex driver to remove some of the screws. Replacing the old receptacles may take a little persuasion, be careful you don't bend the oven frame. I recommend you install a shim on the top, forward facing screw hole to force the new hinge receptacles to tip rearward slightly. A 1/4 flat washer works nicely. Putting everything back together is a reverse of taking it apart. Take your time and double check you have all the electrical connections reconnected properly before you close everything up. Your door should now fit tightly and the light will stay off. 

Jenn-Air Double Oven WW30430B One of the hinges broke, so I bought a replacement set. The new set of hinges didn't close the door all the way against the oven. It was about 3/4" short of doing so. I came to find out they redesigned the hinge some time after. I had to replace the hinge receptacle to get the door to shut completely. My guess is, when they changed the hinge, they changed the hinge receptacle too. Install was quick. 

Replaced the door hinge and hinge receptacle assembly 

I had read the other stories on this item that said replacing the hinges didn't fix the problem but this part did. I took that on faith and they were right. It was a little tricky getting the oven to pull out of the wall, but replacing the part was easy and now the door closes all the way! 

Replaced hinge on right side of door 

I read the reviews on replacing the door hinge receptacles before I ordered the parts and the reviewer's experiences were all over the place from less than a thirty minute job to over four hours. My Jenn-Air is a built-in double oven arrangement and this was one that seemed to give a previous reviewer grief so I wasn't looking forward to the job. I had previously replaced the door hinges only to find out the door still wouldn't close completely, but in doing that job became familiar with the first half of the next job--removing the door in order to replace the hinge receptacles. To my relief once all the pieces and parts were taken off, the actual job didn't require more than a Philips screwdriver and a nut driver and a good pair of leather gloves when removing the receptacle itself. The time was consumed taking off the lower trim plate on the oven, removing both side trim strips, removing the trim plate around the microwave oven, removing the glass control panel and disconnecting the electrical wiring. I took pictures when in doubt and marked the orientation of the three electrical connections just for safety's sake. The hinge receptacles where firmly in place and leather gloves saved my knuckles when taking out the old ones. Putting everything back together was just a matter of screwing back umpteen Philip's head and hex head screws and carefully reconnecting the electrical connections behind the glass control panel. The job took between one and two hours.