I am glad that I found you guys because your customer service is second to none!
This is a simple breakdown of how I approached my Whirlpool washer repair.
1) Looked up code - told me my motor control unit was faulty
2) Using my model #, I looked up the part I needed. Your online tech, Steven, provided me with an online manual which I read.
3) Watched the short video that you guys provided - very helpful.
4) Ordered the part. It arrived in two days, right in time for the weekend.
5) Repair took me about 20 minutes from start to finish.
6) Tested the washer - worked perfectly!!