How to Troubleshoot & Replace Whirlpool AP6016874 / WPW10199696 Dispenser Assembly

Simple fix. 6 screws around the outside of the door and the outer panel came off. 4 screws around the old dispenser, swap out unit, replace screws and bingo! Back in business. 

After a good chat session I ordered a control board and control panel....Panel was the issue and returned the board. Got refund for part not used quickly. Thermal fuse went out and replaced. Amazingly quick shipping. Soap dispenser is now out and may have to replace control board. It has been a nightmare but Appliance Part Pros have been great. 

Disassembled and removed filter hoping to find lots of junk to remove. There was none (I had cleaned this area a year ago). Looked at everything I took out. The Feed tube assembly has two rubber pieces that appear to act as stoppers. One of the two was missing. The spinner at the top of the Feed tube was clogged.I ordered the Feed Tube Assembly which included the spinner and had the new rubber pieces. The water manifold probe has a plastic piece at the end that was bent to one side. Although I could bend it back, I still purchased a new one. I replaced the soap and fluid dispenser with a new model. Waited what seemed like 6 hours but was actually two days for parts to come in from Appliance Parts ProS! Installed everthing that night and it seems to be cleaning and dispensing the proper amount of fluid (at least 3 loads now and the needle moved appropriately.....and did not dump the entire dispenser in two loads. The most difficult part of the repair is replacing the dishwasher front panel which needs to be removed to replace the dispenser. Frustrating but slow down and take your time, it will eventually go back on. Two people might make this easier but in my case it was just me. 

Removed the six lower torx screws and removed the lower, metal door cover. I kept the four upper torx screws and control panel in place. Removed wire connector from soap dispensor selenoid and ran the washer with a multimeter connected to the wire harness. After about 3 cycles or approximately 5 minutes I was able to confirm the control panel increasing the voltage from about 2 or 3 volts to 120. After confirming the solenoid was the problem I removed the 3/16 screws from the old dispenser and cleaned the old deposits from where the dishwasher and dispenser gasket meet. Installed the new dispenser with the same screws. 

Replaced it with a new one. 

Ordered the Dispenser Assembly from APP, and made the repair. Approx 30 min. 

I purchased a new assembly, and watched the video from AppliancePartsPros.com. The video made the replacement very easy. 

Replaced dispenser with new one. 

The old detergent dispenser door had gotten to the point it wouldn't stay shut due to a broken piece. Ordered the new one from Appliance Parts Pros along with some new under counter mounting clips to secure the unit to the counter. (It was never done correctly when it was installed by pros Urggggg) I was able to easily complete both repairs in about an hour. Though I am pretty familiar with basic electronics and appliance repair, anyone can do this. Really! The Appliance Parts Pros online videos make it a piece of cake. 

Husband fixed it using you online video. Could not have done it without video. He used the tools as described in video.