How to Troubleshoot & Replace Whirlpool AP5665171 / W10528947 Drive Hub Kit

Remove old wash plate and install a new wash plate. 

Replacing this hub was easy and fixed the issue. There are instructional videos on how to do it. I did not have to take the entire washer apart to get to this part. Remove one bolt and take agitator plate off. Remove the safety clip. Six screws and the hub comes off. Lift the drum a little and replace the hub. Bolt everything back down and run a reset cycle. Working perfectly now. 

I pulled the old washer plate out and then replaced it with the new one. No problems, and working like a new one again. 

Followed instructions. 

Replaced drive hub , drive clutch kit , & drive motor 

And bolt, it’s best to pry up the washer plate by inserting heavy string or even picture wire beneath the edges of the plate, then work it toward the center spindle to lift it. Prying from the edges just puts more pressure on the spindle and it’ll fight you! 

Ordered a new gearbox and basket hub and installed them. Machine works good. 

Easy fix remove old and replace recalibrate total time about an hour 5 washes still nice and tight. 

After disassembly of wash basket I found the drive hub has zero threads left. The gear shaft upper splines were worn so bad they slipped in the hub. Again there was no grinding noise. Removed and replaced gear case and drive hub. All is working as designed now. 

The drive train of this Maytag washer has a transmission with a spline on the washtub side that engages with two other parts, the agitator, and the drive hub. The first time I had trouble was when I realized the agitator was slipping due to a worn spline. So I replaced the agitator. But that only allowed the partially worn transmission shaft spline to wear further and prematurely wear out the agitator spline again. After having the unit fail again I finally replaced the transmission, the agitator, and the drive hub all at the same time so all spline parts had brand new mating surfaces. I also got a new bolt that holds the agitator down as it has some special compound on it. Seemed like the thing to do since I was going all out to resurrect this machine. Runs like a charm now. Hopefully it serves many more years.