How to Troubleshoot & Replace Whirlpool AP5985150 / W10822635 Motor

The replacement came a day after I placed the order. Wow. I then replaced the motor after viewing the video on your website. It took about five minutes and all now works just fine. 

Trouble shot the problem (40 minutes) and decided it had to be a motor failure. Ordered a new one from AppliancePartsPro. It arrived in 2 days as quoted and I then replaced it in less than 20 minutes. It works perfectly again now. Thanks for the help. 

I had to replace the auger motor in the ice maker. I purchased the part, compatible to the model of my refrigerator and after watching the repair video I was successful at replacing it myself. I'm a 64 year old woman with more determination than skills. It took me a little longer than someone more experienced but I did it. AppliancePartsPros made it easy. 

After having an appliance "specialist" come out to fix this problem less than a year ago, I decided to figure it out myself. What I found was when he dismantled the motor/shaft from the freezer door he didn't replace the seals. Ice got into the motor housing and slowly overtime pushed the shaft up and out of the housing. This also damaged the shaft as it slowly had less and less contact with the motor housing. So, for less than the price of having the "specialist" come back out I replaced the motor, shaft and both the upper and lower seals. It took longer to clear all the ice out of the door than it did to do the replacement a little over 30 minutes total. The Youtube video was very helpful. 

I bought a new motor from you folks via the internet. It said delivery would be two days later. Riiiiiiiiiiiight, says I. Two days later it was on my porch!!!!! I had already taken the old, non-working motor out, so I thought it would be easy to install the new one. Not quite as easy as the old one came out. There was a new part to deal with that was not on the original. The directions were fuzzy to me as it really was only a diagram. NOT YOUR FAULT. After I figured out where the new rubber washer went, it WOULD HAVE been a simple installation IF I had a 1/4" drive that was magnetic. Mine wasn't. Laying on my back trying to hold the motor up with one hand and trying to balance the attaching screws on top of the driver while getting the holes lined up was a comics delight. Don't remember how many times the screw fell off of the driver and fell into my face, but is was more than a few times and less than a dozen. Anyway, when all was connected, it worked like new. I'm sure that I saved around $100. That's a good thing. 

Order a new motor using model number, received the exact replacement. 

It took me 5 minutes to unscrew and the old motor out and install the new motor. 

New motor, very easy fix. 

I troubleshot it and determined it is the motor and housing that were worn out. Waiting on the housing to ship before I replace all the components. When I receive it, all will be an easy fix. I ordered all my parts and all in stock were received on the date as promised. 

Replaced Auger motor that had not worked since the tornado in March. Everything frozen by the time power came back. It took much longer than anticipated since I can't use my right arm due to a rotator cuff injury. It really needs two hands. The task could have been accomplished in 30 minutes otherwise.