How to Troubleshoot & Replace Whirlpool AP6023357 / WPW10605427 Drain Pump

Put a new water pump on. 

Called followed advice from app.com and was able to change the part with no problem. Error codes are gone and works perfectly. 

I Pulled the pump filter from the machine and found it very clogged. After cleaning, the machine operated, but pump noisy. For less than $40, I was able to get the pump in 2 days from AppliancePartsPros. Why not do the replacement, since the machine was disconnected and apart. Install was easy and the pump was an exact match. Estimated savings from not calling for repair visit - $300 to $400. 

I ordered a drain pump from Appliance repair. The lady on the phone was super helpful. 

Replaced the water pump. Easy and cheap. Part arrived about 15 hours after I ordered it on Christmas eve. Really impressed with their service. 

Replaced it with new pump a very easy repair. 

Replaced drain pump 

Replaced water pump 

Did a live chat around 7:30 pm on a Friday with a real person who recommended this part after I told him I had already cleaned the filter on the old one. Got the part in a few days, fixed it faster and for less money than making a service call. If you can it does help to put the washer on its side to replace this part. 

After determining the water pump needed to be replaced I ordered one from ApplianceParts Pros. When I received the pump it was just a matter of disconnecting the drain hose then the rear panel from the back of the washer. I drained the residual water, from the old pump, by unscrewing the plug for the lint and debris screen and disconnected the drain hose from the pump. I unscrewed the 4 mounting screws, for the old pump, and pulled down from the washer tub. I put a VERY small amount of dishwashing soap around the rubber grommet, on the new water pump, to ease the installation back into the washer tub. After that, I reversed the procedure putting everything back together.