Stubborn cheap female, I don't want to pay hundreds for someone else to do what I can for the cost of parts. It looked simple enough for me to do myself. I googled the error, drained water, and found no clogs. Googled other causes, watched a video on how to replace the drain pump, and decided to replace it myself. Found the cheapest drain pump at AppliancPartsPros.com and ordered it. It arrived a few days later. Watched the drain pump replacement video again and had my washer running in about an hour. I had to run out to buy new clamps, so I would suggest having those already before starting the job.