How to Troubleshoot & Replace Whirlpool AP6006077 / WP2188917 Ice Auger Motor Shaft

The shaft was apparently worn down a bit. The replacement shaft was noticeably longer (1/8-1/4"). Fit perfectly in my refrigerator (GD5RHAXTQ00) and fixed the problem. 

Ordered part, watched your video-done!!! All works! 

Changed auger motor drive shaft 

Replaced the stripped auger motor drive shaft and the ice was dispensing again 

Using the videos and some dismantling of the unit, I was able to identify and order all the parts from this site. I cross-checked other sites and they were cheaper here. All the parts came within 48 hours and I was able to install them. The unit works like new now. thanks 

I removed the 12" long hexagonal driveshaft that connects the ice dispenser motor to the auger and noticed the "auger" end was rounded. I was pretty sure the shaft was turning inside the 12 point female connector on the auger while the 6 point female connection on the motor was not. While waiting for the new shaft to arrive in the mail, I just moved the plastic spacer from one end to the other and rotated the whole shaft 180 degrees!! (i.e., rounded end into the 6 point connection on the motor, and the other end (not rounded) into the existing 12 point auger connection. Auger now spins - FIXED!! I will keep the new part for possible future repair. Note: removing ice dispenser motor (to see its drive connection) was tricky to get it passed the wiring. 

I saw your repair video on YouTube, did as I saw on the video, easy fix. I did have to remove the motor due to ice buildup on the shaft socket. 

Installed new auger motor, drive shaft and seal. 

Ordered new shaft and adapter and problem fixed. 

Replaced necessary parts.