How to Troubleshoot & Replace Whirlpool AP6006077 / WP2188917 Ice Auger Motor Shaft

Ordered the auger shaft and seal. Using the video instructions. Fixed in 5 minutes. 

I used a 1/4-inch nut driver to remove the two screws and pliers to remove the shaft. Slid the shaft into its slot and installed the drive shaft seal. Reinstalled the 2 screws and success. About 5 minutes. 

With the part, I ordered from AppliancePartsPros.com. 

After calling around and hearing $300+ for a appliance repair service to make the fix, I took the mechanism apart. The auger motor was still spinning, but the connecting shaft up to the auger in the ice bucket was stripped. It was literally a 20 minute repair for someone who really hadn’t a clue what he was doing (Me!). The parts came overnight, although I paid for regular shipping, and I replaced the shaft, along with the metal shaft connector at the bottom of the ice auger. The ONLY problem I had was patience! WAIT a few minutes for the old shaft, auger, and gear piece to THAW a bit before putting a screwdriver on it! The ice dispenser works perfectly now! Thanks! 

Replaced the shaft between the motor and auger. 

Ordered a new shaft and after watching the video quickly replaced it. Now its dropping ice again. 

Replaced the auger motor drive shaft, drive shaft seal, and it's now working like new. 

I installed a new driveshaft that ties into the motor and the ice crusher arm. Easy repair. Took less than 5 minutes. 

Replaced hex shaft drive. 

Purchased a new augur shaft.