How to Troubleshoot & Replace Whirlpool AP5306956 / W10440729 Suspension Bearing Kit

Replaced suspension --has worked well so far-- 

Replaced suspension rod kit. 

I order the Suspension rod kit and following instructional video (watch a couple times). Replaced tub center springs also. This took me less than 1 hour to complete. Works fine now no vibration or noise. Thank You, AppliancePartsPros.com Perry Mansell 

I bought the suspension kit. It wasn't necessary to buy the extra bushings bicaise they came with the springs. I watched the appliance pro video on how to disassemble & reassemble the rods & bushings, very helpful! However, I did need a little help once I came to connecting the bushings to the springs because of how much tension they had & it was difficult for just me trying to hold up the inside while connecting. 

After watching your DIY videos, I was able to remove the top of the washer and diagnose the problem. I ordered a suspension rod kit. However, my machine was a little different in the way it was constructed. It was clear I wouldn't be able to do the job on my own. I enlisted the help of my 10 yr old grandson and got the job done. 

Apparently the year 2012 Kenmore is a little different from the Whirlpool in design, because the video on how to replace the tie-rods shows a nice lip to hang the front rods on once taken out of the bearing cup. This is before you lay the washer down to push/ pull the tie rod out. At one point I even had the lid locked down with displaced tie rod since it accidentally hooked on it since you can’t really see. It’s not anything that can’t be overcome with patience, but on this Kenmore it was a lot trickier than shown on the video since I had to replace only 2 tie rods at a time since the front ones have no place to hook. If not locked the basket can fall out of place when tipped on its back. Also, the springs attached in the back to the tie rod aren’t shown how to attach to the washing machine. I had to lift the top plastic cover of the basket up to slide the spring on over the rod. It’s not obvious at first, but only way to attach. The plastic bearing also wants to slide on you when turning the spring to 90 degrees to lock in place. If you’re not careful it will spin the rod out of the bottom tab that holds the rod close to the bearing ball center. Make sure you wear a rubber glove so the rod doesn’t slide down from tie rod spring pressure trying to get this correct. It’s not absolutely necessary, but it would make it easier for a first time DIY’er. It’s any easy fix once you get everything set up correctly, so good luck and hope this helps. 

Watching your video couldn't do it without it 

Replaced 4 Spring rods.. 

No problem at all. All parts shipped and received as advertised. I looked at the how to video and followed all the instructions and had no problems with the fix. I'm so pleased with AppliancePartsPros.com that I needed parts for my dryer and have ordered parts for it. Will be using and recommending them again. 

I’m so grateful for Appliance Parts Pros. My washer machine was banging and knocking during the spin cycle. I was uncertain if a part knocked out of place during a recent move because the washer did not perform this way prior to moving. I also considered if it could be the suspension rods since that is the number one problem I found during my research. I ordered the suspension rod kit, suspension bearing kit and tub centering spring kit. My parts arrived one day after ordering. Appliance Parts Pros parts were less than Whirlpool. A family member replaced the rods for me using the videos posted on Appliance Parts Pros website. The video was simple and easy to follow. One of old rods was rusty. The other rods seemed worn as well.Since replacing, the washer is no longer banging; it runs smoothly. I returned the suspension bearing kit because the same parts were included in the suspension rod kit (I didn’t know that prior to ordering). I also returned the tub centering springs because that part is not needed for my machine. The ordering and return process was easy.