How to Troubleshoot & Replace Whirlpool AP5306816 / W10193886 Outer Tub Assembly

At first the washer started by randomly stopping and displaying 'uL' code to which we redistributed the load several times in order to finish the wash. Eventually the washer also started spinning eratically and made very loud almost hyper sonic jet noises. We noticed a few times there was some water leakage underneath. All along it continued to stop and display 'uL'. Loud spinning noises now would include banging sounds and then it would just stop and display 'F51'. We tried to manually make the tub spin and even had to turn off the cycle and put in on 'Rinse and Spin' only to finish the wash until one time it smelled like something was burning. At this point the tub wouldn't spin at all. Ran a diagnostic test and only got to the C0 and C1 steps because the tub wouldn't move at all. The diagnostic codes displayed at the end were 'F71', 'F41' and 'F51'. A local appliance repairman came and confirmed the diagnostic codes and told us we needed to replace the "Outer Tub and Bearing Assembly" (part # PS3501622) and it would cost us $550 dollars which broke down to $350 for the parts and $200 for labor! He basically told us we were better off buying a brand new washer. Disappointed with the news I decided to look online and found several people had similar problems and they repaired the washer themselves just by purchasing the parts needed. Originally, I went directly to the Maytag site but they were very expensive! Then I found AppliancePartsPros.com and I got the same part for a much more reasonable price. The part was delivered in 2 days and it took my husband about 2 1/2 hours to replace it. Very happy we were able to repair our washer for under $200! 

Replacing the outer tub assembly solved the problem. Accessing a youtube video on the repair made it easy (the one I watched was 3:12 and skipped some minor steps). My only concern after the repair was that the stator is covered in oil that had leaked and I didn't clean it well because I don't really know how to...and hadn't researched methods. However, replacing the tub did not take long, just needed to do items in order as specificed from Youtube videos. I am a large guy so two aspects could be difficult to others: (1) lifting & removing the basket from the tub rotor and (2) lifting the tub rods to remove the support ends. Another aspect that had me concerned but I decided to take the risk and it worked - the four screws holding the stator in were fairly tight to remove. When I installed the stator on the new tub assembly, these screws were very tight and I feared shearing one of them when I torqued them in. However, I continued torquing them in after becoming pretty tight and they eventually bottomed out on the securing plate...it was just much more force than I like applying to screws that small (My 3/8" socket wrench was broken, though, so I used a hex headed screwdriver with a wrench on the handle for leverage). The other trick to this repair was simply to remember your steps of disassembly and recheck those steps as you reassembly everything to the new tub in the opposite order. One other item I recall was taking the electric plug out of one of the pumps was doable but it was a tight fit getting it out and in. I used needle nose pliers to accomplish that. 

Advice from appliance parts pros was spot-on. Buy the tub assembly with the bearings installed instead of replacing the bearings with the "special" tool. I was surprised at the level of dissasembly of the washer that is required. Basically, remove every mechanical part including dissasembly of the washer motor. I suggest taking cell photos of each stage BEFORE disassembly. Helps reassembly immensley. Took a very accomplished hands-on mechanical engineer 2 hard core hours to replace the drum assembly, but the system worked flawlessly after a few 4-letter knuckle busters. I am still disappointed that a top line whirlpool product has bearing failure after a few years. My former kenmore set lasted over 20 years and never needed a single service issue. Rated 4, but I have repaired eveything under the sun. This is definitely a level 5 repair for a novice. 

Replaced the outer tub which contained a new drive shaft and the bearings were already installed in the unit. The only problem I had was the old drive shaft was stuck on the wash tub and I had a very difficult time getting the old wash tub off the shaft. This had nothing to do with the new part and other than that the repair went well, washer working like new... 

Ordered the complete outer tub for whirlpool cabrio. NOTE: rather than dig around with a putty knife looking for the lid releases (like every how to video on the web shows) I found it easier just to remove the two brackets (mine were green colored) on the back of the machine where the top connects to the base, there were only 4 screws, and then bump the lid forrward to remove. If you want the lid to still have a hinge action while working on it then you just need to put the brackets back on now that you have the front loose. 

Your company is great. You knew what we needed and knew the change made by whirlpool so you sent the tub assembly . The part came in 1 day. Unbelievable service. Had a bad experience with appliance zone. They did not know about the change and sent bearings and tool. When we returned their parts unused they charged a 50% restocking fee. Too much for me. Again thank you. Would highly recommend. 

Ordered the outer tub with bearing already installed. Took the washer to garage to allow space to work. Used the manual provided by AppPartsPro(sent as pdf file). Removed the old tub and replaced with the new one. No real problems except as noted below: 1) removing the inner basket required a wood block & hammer to bump the shaft while pulling up on the basket in order for the basket to be removed. Note: the manual said to remove the agitator and then remove the basket but, I had to remove the cap (6 screws) from the basket first; then, bumped the basket out as noted above. 

I replaced the outer-tub assembly , Took some time to replace the unit ,but the washing machine works like new again. Better yet I saved money doing it myself . The part was an exact fit. 

I purchased a new outher washer tub. Following different videos on youtub the repair was easy. My washer sounds like it did when I first purchased it. 

Replaced outer tub. Talking to Parts pro, he said it would be easier to replace tub then just the bearing as I would need to press on the bearing. wrong all the way around. First of all when I clicked on my model # said I had to take off control panel and that would give me access to take off outer housing wrong. I wasted more time trying to figure out how to get to get at outer tub. Took me about 8 hours to do the job. If had known how to take the top of washer it would have taken about 2 hours. If the bearing ever goes bad again I will be able to do it in about a hour.