Whirlpool W10193886 Outer Tub Assembly OEM Part

Posted my problem on APP's Question and Answer Forum. Was concerned about liquid trapped in top and bottom plastic rings of SS laundry basket when I removed it. Was advised by APP's tech service this was normal and is added during manufacturing to add weight to improve efficiency of spin cycle. I purchased and replaced the outer tub with a new shaft, bearings and seal already assembled (about the same price as purchasing shaft/bearing/seal assembly and installation tool without the tub). Whole job was about 6-8 hours including thorough cleaning of dust, dirt and sludge from parts I reused and cabinet interior. Advise checking/cleaning pump inlets/outlets/hoses while you have everything apart. Most difficult part was removing the laundry basket from the drive shaft because worn bearings ruined seal allowing water to be trapped between bearings and badly rusted the shaft. Had another person lift up on the basket to add about 20 or 30lbs pre-load on the bearings while I drove the shaft down with a 2ft long pce of 2 x4 (to protect shaft end) and a 3lb mall. Accomplished this while outer tub was still suspended in washer cabinet. You will have to remove the motor rotor from the old drive shaft and unbolt the motor winding from the old tub to reuse. Be careful to support the winding when removing so as to protect the attached wires and quick connector. Fairly easy to do, just be patient and don't rush. Ordered parts on Monday and received next day with standard shipping. Also replaced plastic drive hub that was worn through on SS thrust washer. Repair is complete, washer has worked flawlessly and quietly through several full loads. Many thanks to the helpful folks at APP. Total cost of repair parts was about $215 with shipping. Not too bad for $700 machine that's 6yrs old.

At first the washer started by randomly stopping and displaying 'uL' code to which we redistributed the load several times in order to finish the wash. Eventually the washer also started spinning eratically and made very loud almost hyper sonic jet noises. We noticed a few times there was some water leakage underneath. All along it continued to stop and display 'uL'. Loud spinning noises now would include banging sounds and then it would just stop and display 'F51'. We tried to manually make the tub spin and even had to turn off the cycle and put in on 'Rinse and Spin' only to finish the wash until one time it smelled like something was burning. At this point the tub wouldn't spin at all. Ran a diagnostic test and only got to the C0 and C1 steps because the tub wouldn't move at all. The diagnostic codes displayed at the end were 'F71', 'F41' and 'F51'. A local appliance repairman came and confirmed the diagnostic codes and told us we needed to replace the "Outer Tub and Bearing Assembly" (part # PS3501622) and it would cost us $550 dollars which broke down to $350 for the parts and $200 for labor! He basically told us we were better off buying a brand new washer. Disappointed with the news I decided to look online and found several people had similar problems and they repaired the washer themselves just by purchasing the parts needed. Originally, I went directly to the Maytag site but they were very expensive! Then I found AppliancePartsPros.com and I got the same part for a much more reasonable price. The part was delivered in 2 days and it took my husband about 2 1/2 hours to replace it. Very happy we were able to repair our washer for under $200!

Replacing the outer tub assembly solved the problem. Accessing a youtube video on the repair made it easy (the one I watched was 3:12 and skipped some minor steps). My only concern after the repair was that the stator is covered in oil that had leaked and I didn't clean it well because I don't really know how to...and hadn't researched methods. However, replacing the tub did not take long, just needed to do items in order as specificed from Youtube videos. I am a large guy so two aspects could be difficult to others: (1) lifting & removing the basket from the tub rotor and (2) lifting the tub rods to remove the support ends. Another aspect that had me concerned but I decided to take the risk and it worked - the four screws holding the stator in were fairly tight to remove. When I installed the stator on the new tub assembly, these screws were very tight and I feared shearing one of them when I torqued them in. However, I continued torquing them in after becoming pretty tight and they eventually bottomed out on the securing plate...it was just much more force than I like applying to screws that small (My 3/8" socket wrench was broken, though, so I used a hex headed screwdriver with a wrench on the handle for leverage). The other trick to this repair was simply to remember your steps of disassembly and recheck those steps as you reassembly everything to the new tub in the opposite order. One other item I recall was taking the electric plug out of one of the pumps was doable but it was a tight fit getting it out and in. I used needle nose pliers to accomplish that.

Advice from appliance parts pros was spot-on. Buy the tub assembly with the bearings installed instead of replacing the bearings with the "special" tool. I was surprised at the level of dissasembly of the washer that is required. Basically, remove every mechanical part including dissasembly of the washer motor. I suggest taking cell photos of each stage BEFORE disassembly. Helps reassembly immensley. Took a very accomplished hands-on mechanical engineer 2 hard core hours to replace the drum assembly, but the system worked flawlessly after a few 4-letter knuckle busters. I am still disappointed that a top line whirlpool product has bearing failure after a few years. My former kenmore set lasted over 20 years and never needed a single service issue. Rated 4, but I have repaired eveything under the sun. This is definitely a level 5 repair for a novice.

Replaced the outer tub which contained a new drive shaft and the bearings were already installed in the unit. The only problem I had was the old drive shaft was stuck on the wash tub and I had a very difficult time getting the old wash tub off the shaft. This had nothing to do with the new part and other than that the repair went well, washer working like new...