I chatted online with one of AppliancePartsPros.com. They were able to identify the part, (an inlet water mixer) and sent it to my cart online. I ordered it and it arrived in just a few days. When it arrived I went to a video of step by step directions for removing the old part and installing the new. The AP Pros guy was great at explaining and demonstrating what to do. We had the new part installed in less than an hour and it was a breeze!! Ran a load and I have a cold, warm, or hot water again!! Thanks Appliance Part Pros!!