While at my sister's house, she showed me how to access & dismantle the housing unit on her dishwasher, thinking the issue might be from that area. So, when I came home, I opened up my housing unit and found that several of the screws had come out and the pump outlet seal was stretched out and partially outside of the unit itself. I located all of the missing screws & discovered I was still missing one, which my husband helped me order with the pump outlet seal. I easily replaced the old seal with the new one and replaced all of the screws. I was pleased as punch that it works like a charm, that we saved lots of money on a repair call, and that I was able to do it easily!